Shipping policy
Shipping & Delivery Policy
Thank you for shopping at Cazoraa! We want to ensure your shopping experience is seamless from checkout to delivery. Below are the details of our shipping policy.
Order Processing Times
- All orders are processed and verified within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification with a tracking number once your order has officially shipped.
Estimated Shipping Times
We offer reliable shipping across Canada and internationally.
- Standard Shipping: Estimated delivery time is 3 to 10 business days after processing.
- Please note: Delivery delays can occasionally occur due to high volume, local carrier disruptions, or customs processing.
Shipping Rates
- Shipping rates if any are calculated at checkout based on your delivery address and order size.
- Keep an eye out for special free shipping promotions featured on our homepage!
Tracking Your Order
Once your order ships, you will receive an email containing a tracking number and a link to monitor your shipment's journey. Please allow 48 hours for the tracking information to update on the carrier's network.
Customs, Duties, and Taxes
Cazoraa is not responsible for any customs fees, duties, or import taxes applied to your package. All fees collected during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
Damaged Packages
If your order arrives damaged, please contact us immediately at support@cazoraa.com with photos of the damaged item and packaging. We will gladly work with you to process a replacement or a refund.
Questions about your shipment?
Reach out to us at support@cazoraa.com and we will get back to you within 24 hours.
Reach out to us at support@cazoraa.com and we will get back to you within 24 hours.